Privacy Policy

GDPR and Data Protection.

The General Data Protection Regulation (GDPR) is a regulation which came into force on 25 May 2018. Its aim is to improve privacy and give greater control to customers and citizens over their personal information and how it is used.

This explains how we will handle your personal information (or process your data). It also explains your rights under the new regulations.

1. What is personal data?

Personal data is information that can identify you. This includes:

· Biographical information (e.g., your name, address, date of birth, PPS number, passport number, gender, family members and nationality)

· Contact details when you write to us (e.g., postal address, email address and phone number)

· Information we collect when you contact us online (e.g., email address, password, location, and IP address)

· Payment information (e.g., credit card and bank account details)

· Photos of you, your home, etc.

2. What does ‘processing your personal data’ mean?

It means collecting, storing, using, sharing, and deleting your information. Your information will be stored securely on a computer which will be password protected.

3. Will you ask me for my personal data?

Yes. We will ask you to agree or ‘consent’ to providing your personal data to us.

4. Do I have to give you my personal data?

No. You do not have to consent to giving us any personal data.

However, if you do not consent, you might not be able to use any of the services and support we provide or receive information from us (unless you change your mind and decide to ‘opt in’).

5. Can I ask you to delete my personal data?

Yes. This is sometimes called the ‘right to be forgotten’. We must delete all your personal data if ask us to.

Consent to sharing information.

In order to ensure I provide the best possible service, it may be necessary to share your information with service providers, your GP and other health professionals. Please sign below to indicate your preference to sharing information.

I (Name) …………………………………………… agree to share my personal information only with those who need know:

Signed: …………………………………………… 

Date:   ………………

I (Name) ……………………………………………… the legal representative of 

(Name) …………………………………………….. do not agree to sharing my information with others. 

(please be aware this may affect the service I can provide as I often need to share information with others in order to provide you with the help you need)

Signed: …………………………………………… 

Date:   ………………